Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

StoryHouse.ink LLC (“StoryHouse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our websites, products, and services, including:

StoryHouse.ink (the “Site”)
Prompt Studio Write at app.promptstudiowrite.com (the “App”)
Fictional Therapy podcast and related pages (the “Podcast”)
Somatic writing courses, workshops, intensives, coaching, and related digital products (the “Programs”)
Newsletters, emails, and other communications (the “Communications”)
Our social media accounts and content (the “Social Channels”)

By using our Site, App, Podcast, Programs, or Communications, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A) Information you provide to us

We may collect information you provide directly, such as:

Contact details: name and email address (and phone number if you choose to provide it)
Purchases and registrations: billing name, billing address, purchase history, and transaction details
Program participation: intake forms, worksheets, submissions, and messages you send us
Support and communications: emails, form submissions, feedback, survey responses, and customer service requests

B) App content you create (Prompt Studio Write)

If the App allows you to create, save, or export prompts, notes, drafts, or other writing, we may collect and store that content (“User Content”) to provide App functionality (saving, organizing, syncing, exporting).

You retain ownership of your User Content. We do not claim ownership over what you write.

C) Information collected automatically

When you visit our Site or use our services, we may collect:

Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, time spent, and click activity
Cookies and similar technologies: used for performance, analytics, and site functionality (see Section 6)
App analytics and diagnostics: feature usage and error/crash logs (to improve performance)

D) Information from third parties

We may receive information from third parties such as:

Stripe (payment confirmation, last 4 digits, card type, billing details, and transaction status—we do not store full payment card numbers)
Email service providers (subscription status, deliverability signals)
Site/App infrastructure providers (hosting and operational logs)
Social media platforms (aggregate engagement insights)

2) How We Use Your Information

We use your information to:

Provide and operate the Site, App, Podcast, and Programs
Deliver newsletters, weekly somatic writing practices, updates, and subscriber perks you request
Process payments, provide receipts, and prevent fraud (via Stripe)
Provide customer support and respond to inquiries
Personalize and improve our content, products, and user experience
Analyze usage trends and performance (including via Google Analytics)
Enforce our Terms, protect safety, and comply with legal obligations

We do not sell your personal information.

3) How We Share Your Information

We may share information with trusted third parties only as needed to operate our business, such as:

Website hosting and site tools (e.g., Squarespace)
App hosting/operations (including providers used to run the App and store data)
Email marketing and forms (e.g., Flodesk)
Payments (Stripe)
Analytics (Google Analytics)
Service providers/contractors who assist with operations (subject to confidentiality)

We may also share information:

To comply with law, regulation, subpoena, or legal process
To protect the rights, safety, and security of our users and business
In connection with a business transaction (e.g., merger, acquisition), where permitted by law

4) Coaching, Courses, and Sensitive Topics

Our Programs may involve personal reflection and emotional processing through writing.

You may choose to share personal information in your participation.
Please do not submit highly sensitive personal data unless you choose to and it is necessary for your participation.
Our Programs and Podcast are not medical care and are not a substitute for professional diagnosis or treatment. If you are in crisis, please seek professional support immediately.

5) Data Retention

We retain personal information only as long as reasonably necessary to:

Provide the services you request
Maintain business records (accounting/tax)
Comply with legal obligations
Resolve disputes and enforce agreements

You may request deletion as described in Section 9, subject to legal and operational requirements.

6) Cookies and Tracking Technologies (Google Analytics)

We use cookies and similar technologies to help the Site function and to understand how visitors use it. We use Google Analytics to collect information such as pages visited, time on site, referral sources, and interactions.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

7) Email Communications

If you subscribe, you may receive:

Weekly somatic writing practices
Updates on upcoming novels and releases
Subscriber-only extras and announcements

You can unsubscribe at any time using the link in our emails.

8) Children’s Privacy

Our services are not intended for children under 13 (or the age required by local law). We do not knowingly collect information from children. If you believe a child provided information to us, contact us and we will delete it.

9) Your Privacy Rights and Choices

Depending on your location, you may have rights to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Opt out of marketing emails (unsubscribe link)

To make a request, email: info@storyhouseink.com

We may need to verify your identity before responding.

California residents: We do not sell your personal information. You may request access, deletion, or correction as described above.